• Published
  • 21 February 2020

On 20 February 2020 AHEIA published the Transforming the Higher Education Workforce Report, which has been prepared by PwC Australia following the survey undertaken with member universities in December. Thank you again to all universities who participated in the survey that has enabled PwC to produce a report that fulfils AHEIA’s objective of providing you with a report that examines workplace reform in Australian universities over the past four years since the release of our 2016 Australian Higher Education Workforce of the Future Report.  This survey was used with the objective of identifying:

  • major advances made by universities in workforce dimensions either outlined in the Workforce of the Future Report or otherwise;
  • structural and other obstacles encountered and/or which are still standing in the way of universities achieving their strategic workforce objectives; and
  • key learnings, both positive and negative, from the journey being undertaken to have university workforces optimally equipped to meet their current and future needs.

Key findings of the report include:

  • A positive cultural shift has taken place towards embracing change through increased focus on staff engagement and effective communications, establishment of change management functions and methodologies, and investment in leadership development.
  • The greatest driver of change has been student expectations and needs.  Other key factors have been technological change, competition for students, and employer expectations of graduates entering the workforce.
  • The main obstacles to workforce transformation relate to government funding and policy changes, the inflexibility of some enterprise agreements, cultural resistance to change, workforce capability, and lack of leadership ability to deliver change.
  • Very positive progress has occurred in the three key dimensions of workforce capability, structure and engagement. Case studies from individual universities highlighted successful projects in a range of areas including development of leadership capability, staff engagement through the use of technology, redefining the academic role, and a focus on performance expectations.

This report represents the culmination of Stage 1 of AHEIA’s Transforming the Higher Education Workforce Project. Stage 2 of this strategic project will involve a series of State-based and other events in which key university personnel will engage to consider the themes and challenges arising from the report. This will involve consideration of potential future workforce scenarios and encompass different levels of knowledge and sectoral perspectives in each forum. Member universities will be involved in the design of these events, with the intention that senior staff (including Vice-Chancellors, DVCs and HR Directors) will be key participants along with other internal and external thought leaders. Stage 3 will involve specific initiatives that can be taken both at institutional level and at a sectoral level that arise from the first two stages. Other issues may also emerge, requiring further enquiry through the establishment of specific projects that will involve collaboration between AHEIA and its member universities.

Training Terms, Conditions & Refunds

More than 28 calendar days prior to event start date a participant may: substitute an attendee, transfer to an alternative program date or cancel participation in a training program and request a refund by emailing

15 - 28 calendar days prior to event start date a participant may: substitute an attendee or transfer to an alternative program date

14 calendar days or less prior to event start date  a participant may: substitute an attendee.

To ensure the maximum value for AHEIA members, a minimum number of participants are required to run a successful program. AHEIA reserves the right to cancel or postpone a program to an alternative date. In this event registrants will be offered the opportunity to transfer to the next available program, or receive a full refund.

Privacy Policy

This following document sets forth the Privacy Policy for the Australian Higher Education Industrial Association (AHEIA) website,

AHEIA is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to AHEIA customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. AHEIA takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

AHEIA reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. AHEIA reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

AHEIA welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 03 9614 5550

Fax: 03 9614 3125


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