Meet Jodie Fox, Director Worklogic and hear about the AHEIA and Worklogic partnership programs.

Whether you need to conduct interviews in an in-house workplace investigation, or an important conversation with an employee, knowing how to elicit the most reliable information through investigative interviewing, and how to record the information gathered, is crucial. This workshop delivered in partnership with Worklogic will provide you with practical information and useful techniques to assist you. 

Topics covered:

Recording Information during Interviews

  • Typed, handwritten or audio recording?
  • How to take good notes
  • Issues that arise during interviews
  • Practical exercises in effective note-taking
  • Record keeping, retention and regulation

Investigative Interview Techniques

  • Why investigative interviewing is so important
  • Barriers to communication
  • Memory and how it works
  • What is a conversation?
  • What is telling?
  • What is listening?
  • Types of witnesses
  • Interview planning
  • Interview conduct – process and appropriate questioning techniques
  • Dealing with poor behavior

Learning Outcomes

Participants of the Effective Investigative Interviewing program will learn the practical skills to conduct reliable and detailed interviews for either investigations or important conversations. Participants learn effective and fair interview techniques as well as structured frameworks on recording information during an investigation.

Who should attend?

Recommended for University staff who are required to conduct investigative interviews in an in-house workplace investigation, or an important conversation with an employee including:

  • HR professionals
  • Managers
  • Compliance officers


This workshop will be facilitated by one of  Worklogic's experienced facilitators. Link to bios


Member $395 excluding GST

Non-Member $595 excluding GST 

Times – Virtual Workshop

11:00am - 3:30pm (AEST) 

Like to know more?

Contact us at training@aheia.edu.au or call (03) 8611 0504

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Training Terms, Conditions & Refunds

More than 28 calendar days prior to event start date a participant may: substitute an attendee, transfer to an alternative program date or cancel participation in a training program and request a refund by emailing training@aheia.edu.au

15 - 28 calendar days prior to event start date a participant may: substitute an attendee or transfer to an alternative program date

14 calendar days or less prior to event start date  a participant may: substitute an attendee.

To ensure the maximum value for AHEIA members, a minimum number of participants are required to run a successful program. AHEIA reserves the right to cancel or postpone a program to an alternative date. In this event registrants will be offered the opportunity to transfer to the next available program, or receive a full refund.

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AHEIA is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

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There are many aspects of the site which can be viewed without providing personal information, however, for access to AHEIA customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

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Changes to this Privacy Policy

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Contacting us

AHEIA welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: 03 9614 5550

Fax: 03 9614 3125

Email: aheia@aheia.edu.au

Post: AHEIA, Level 6, 303 Collins Street, Melbourne, VIC 3000 AUSTRALIA

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