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As the industry association for Australian higher education, AHEIA has an unwavering commitment to excellence for our sector.
AHEIA's training programs are developed specifically for the unique challenges and requirements of the higher education sector.
Each program is carefully designed to build essential capabilities through engaging, practical learning experiences that combine industry expertise with contemporary educational approaches.
Whether delivered through interactive workshops, self-paced online or blended learning with specialised coaching, our programs reflect the complex dynamics of university environments. Our facilitators bring deep experience and understanding of higher education, ensuring content and discussions reflect real university contexts.
Our commitment to excellence is reflected in consistently high completion rates and outstanding participant feedback, demonstrating the real-world value and immediate applicability of our training to higher education professionals.
"I really enjoyed the training. It's a good sign that I would want an extra two hours."
- AHEIA training participant
Our training delivery options
AHEIA offers a range of professional development options to suit your learning preferences and schedule.
Choose from our popular open workshops for individual enrolment, self-paced online programs with optional coaching support, or team training sessions customised to address your unique challenges.Whether you prefer collaborative learning with peers from across the sector, guided online study at your own pace or targeted training for your whole team, we have a solution to match your needs.
Prepare for future learning with AHEIA Training Credits
Invest in your team's development and get 20% more value with AHEIA Training Credits. For every $10,000 you prepay, you'll receive $12,000 worth of training credits – that's $2,000 in bonus training value.
AHEIA offers three distinct pillars to deliver strategic capability uplift.
At AHEIA, our commitment to effective training and competency upskilling extends beyond mere content delivery—it encompasses the recognition that learners are diverse in their needs, preferences, and schedules.
This understanding forms the cornerstone of our approach to training, which is why we offer a range of different modalities.
All of the programs below can be delivered for teams with content contextualised for the specific university. Options for live virtual workshops are also available throughout each year and our on-demand and blended offering is currently in development.
Self-Paced | Open Workshops | Team Training
Begin your journey into higher education workplace relations with this foundational program that introduces the university industrial landscape.
From basic legal concepts to practical applications, learn to understand and work with the industrial instruments that shape university employment.
Recommended for HR/IR professionals new to higher education, HR business partners stepping into university roles and managers seeking to build or refresh their essential industrial relations knowledge.
Self-Paced | Team Training
Build professional investigation capabilities with this comprehensive program tailored for higher education and led by highly-experienced lawyers.
Learn to conduct robust and fair workplace investigations, mastering each stage from complaint receipt to report completion.
Recommended for university staff who manage or support workplace investigations and for professionals wanting to develop sound investigative capabilities.
Self-Paced | Blended Individual or Small Group Self-Paced + Coaching | Team Training
Transform your transition into management with this comprehensive program that combines essential leadership theory with practical skills and optional personalised coaching to build the confidence and capabilities needed to lead effectively.
Through structured learning and practical application, you'll develop crucial skills in communication, team building, performance management and conflict resolution.
Recommended for new managers, team leaders stepping into their first supervisory role and experienced supervisors looking to formalise their leadership approach.
Self-Paced | Blended Individual or Small Group Self-Paced + Coaching | Team Training
Build highly effective teams through this comprehensive program that equips leaders with practical strategies to foster collaboration, resilience and wellbeing in the unique higher education environment.
From team dynamics to psychological safety, develop the skills to create and sustain high-performing teams.
Recommended for managers and supervisors in academic and professional roles who want to enhance team effectiveness, promote workplace wellbeing and create positive team cultures in university settings.
Self-Paced | Blended Individual or Small Group Self-Paced + Coaching | Team Training
Develop your capability to lead teams successfully through organisational change with this comprehensive program focusing on practical change management strategies for the higher education environment.
Learn to plan, communicate and implement change while maintaining team engagement and wellbeing.
Recommended for managers and supervisors in universities who need to guide their teams through organisational change initiatives, or who want to build their team's capacity for adapting to ongoing transformation.
Self-Paced | Blended Individual or Small Group Self-Paced + Coaching | Team Training
Develop advanced strategies for managing challenging workplace behaviours with this comprehensive program that combines behavioural assessment frameworks with practical intervention techniques.
From identification to engagement, learn to address difficult behaviors while protecting team wellbeing and organisational effectiveness.
Recommended for university leaders who face challenging workplace behaviours and for managers wanting to build confidence in addressing and transforming disruptive situations professionally.
Self-Paced | Blended Individual or Small Group Self-Paced + Coaching | Team Training
Transform challenging workplace conversations into constructive dialogue with this comprehensive program that combines proven frameworks with practical techniques for the higher education environment.
Learn to prepare, structure and navigate difficult discussions while maintaining professional relationships.
Recommended for university leaders who want to handle challenging conversations more effectively and for managers looking to build confidence in addressing sensitive workplace issues while maintaining professional relationships.
Self-Paced | Blended Individual or Small Group Self-Paced + Coaching | Team Training
Transform your leadership approach with this comprehensive program that builds practical coaching skills to support staff development and performance in higher education settings.
Learn to apply coaching techniques that inspire growth, foster engagement and create positive workplace change.
Recommended for university managers and supervisors who want to incorporate coaching into their leadership style and for leaders seeking to enhance their ability to develop and support their team members effectively.
Team Training | Self-Paced Coming Soon
Unlock the power of artificial intelligence with this practical program that builds both knowledge and hands-on skills in AI applications.
From fundamental concepts to real-world implementation, learn to harness AI tools effectively while navigating ethical considerations.
Recommended for university professionals who want to embrace AI technologies productively and for teams looking to understand how AI can enhance their work while managing associated risks.
Team Training | Self-Paced Coming Soon
Discover how to unlock valuable insights from your data with this practical program tailored for non-analysts in higher education.
From basic analysis to data storytelling, learn to confidently work with data to support and communicate your decisions.
Recommended for university professionals who want to better understand and utilise their data, and for teams looking to enhance their analytical capabilities without technical complexity.
Team Training | Self-Paced Coming Soon
Sharpen your visual communication skills with this hands-on program that makes data visualisation accessible for non-analysts in higher education.
From chart selection to dashboard creation, learn to present data in ways that engage and inform your audience.
Recommended for university professionals who want to present data more effectively and for teams looking to enhance their visual communication of information without technical complexity.
Team Training | Self-Paced Coming Soon
Master the art of design thinking with this practical program that guides you through a proven framework for creative problem-solving in higher education settings.
From empathetic research to prototype testing, learn to develop innovative solutions that truly meet user needs.
Recommended for university staff and leaders who want to approach challenges differently and for teams seeking structured methods for developing user-centered solutions.
Team Training | Self-Paced Coming Soon
Unlock the power of journey mapping with this hands-on program that equips you to analyse and improve key user experiences in the university environment.
From mapping touchpoints to implementing improvements, learn to create more engaging and effective stakeholder journeys.
Recommended for university staff who want to enhance service delivery and engagement and for teams looking to create more user-centered processes and experiences.
Team Training | Self-Paced Coming Soon
Unlock the principles of user experience design with this practical program tailored for higher education professionals.
Learn to conduct user research, structure information effectively and create solutions that meet the unique needs of university stakeholders.
Recommended for all university staff who want to create more user-centered experiences and for teams seeking to improve their service delivery.
In higher education today, the most powerful learning happens in teams. When colleagues learn together, they don't just develop new skills - they transform how entire departments work.
Our team training builds on this insight. Teams tackle real workplace challenges together, combining their diverse experiences to create practical solutions. Through shared learning experiences, they develop common languages and approaches that stick.
This collaborative approach doesn't just boost individual capabilities - it creates lasting cultural change that drives innovation across your university.