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As the industry association for Australian higher education, AHEIA has an unwavering commitment to excellence for our sector.

AHEIA takes pride in its role as a dedicated partner in the growth and evolution of higher education institutions. Central to our mission is the design and delivery of capability uplift programs, meticulously tailored to meet the unique needs and challenges of this esteemed sector. In an era of rapid transformation and innovation, AHEIA's expertise in understanding the nuanced requirements of higher education ensures that our programs empower institutions and professionals to not just keep pace but to lead the way in shaping the future of Australian higher education.

"I really enjoyed the training. It's a good sign that I would want an extra two hours."

- AHEIA training participant

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AHEIA offers four distinct pathways to deliver strategic capability uplift.

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Workplace Relations

Workplace Relations Fundamentals

Enterprise Bargaining Essentials

Workplace Investigations Essentials

Conflict Mitigation and Triaging Complaints*

Drafting Allegations*

Conducting Interviews and Gathering Evidence*

Preparing Reports*

* These modules are broken out from Workplace Investigations and offered as individual modules.

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People and Culture

Managing Very Difficult Workplace Behaviour

Performance Management

Difficult Conversations


Psycho-Social First Aid

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Management and Leadership

New Manager

Influential Leadership

Manage Team Effectiveness

Workplace Relations for Team Leaders

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Business and Technology

Cyber Security Awareness

Design Thinking

User Experience (UX)

Journey Mapping

Data Insights for Non Data Analysts

Data Visualisation for Non Data Analysts

AI Essentials

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Training Delivery

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At AHEIA, our commitment to effective training and competency upskilling extends beyond mere content delivery—it encompasses the recognition that learners are diverse in their needs, preferences, and schedules.

This understanding forms the cornerstone of our approach to training, which is why we offer a range of different modalities.

We firmly believe that providing various training modalities is not only a reflection of our dedication to inclusivity but also a strategic commitment to empower all individuals and organisations to access the knowledge and skills they need to thrive.

By offering diverse training modalities, we ensure that whether you seek team collaboration through team training, flexibility through on-demand options, the immediacy of in-person engagement, or the comprehensive benefits of blended training, AHEIA is here to support your unique learning journey. 

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On Demand / Online Training

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On demand training is offered via AHEIA's online learning management system. All programs are self-paced with access to a mentor/study coach. All programs included online discussions to connect participants with other learners. Refer to individual programs for additional blended opportunities to join live sessions for questions and practice activities.

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Our on-demand programs will launch on the website from March 2024 onwards.

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Team Training

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In modern organisations, teams, rather than individuals, are the essential units of learning. This concept is particularly crucial in the rapidly evolving landscape of higher education, where collaborative skills and technological agility are key.

Our team training approach is designed to leverage the unique dynamics of group learning. It not only enhances individual skillsets but also fosters a synergistic environment where the sum of the team's abilities far exceeds those of its individual members.

By training teams, we not only aim to improve individual competencies but also strive to cultivate a culture of collaborative excellence, driving innovation and effectiveness in the higher education sector.

All AHEIA’s programs are also available to be delivered virtually or on campus for your team. By utilising team training, you can also benefit from cost savings and great customisation of content to meet your specific capability uplift goals. The best way to explore your options is to book a video call to discuss the details. Alternatively you can email us with a request.

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In Person Training

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We understand that some learners prefer a cohort-based, live learning experience over on demand and may not have a larger enough group at their university to accommodate team training. AHEIA schedules many of its programs for individual sign up. Bookings and Expressions of Interest will open in February 2024.

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Data Insights for Non-Data Analysts (Virtual)
When: 10/04/2024 10:00:00
Where: Virtual Via Microsoft Teams
Timezone: Australia/Sydney

Workplace Investigations (Virtual)
When: 11/04/2024 10:00:00
Where: Virtual Via Microsoft Teams
Timezone: Australia/Sydney

Coaching Essentials (Virtual)
When: 05/06/2024 10:00:00
Where: Virtual Via Microsoft Teams
Timezone: Australia/Sydney